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Month: June 2007

  • Be where your customers are

    Simple but sound advice from Business Week: Blogs. Podcasts. Video-sharing sites. Social networks. Here’s a word of advice for companies scrambling to become a part of these conversations. It’s not enough to build a hub in Second Life or create…

  • FIR Interview – Ike Pigott, American Red Cross: June 2, 2007

    Communicating with residents of areas struck by natural disasters is a challenge, but Ike Pigott – communications director for the American Red Cross’s Southeast region – has found that blogs can play a significant role in improving the flow of…

  • FIR Interview – Karl Susman, Blogger/Podcaster Insurance: June 1, 2007

    In the US, anybody can sue anybody for anything. Whether you’re right or wrong, being sued could cost tens of thousands of dollars just to defend yourself, to say nothing of a judgment against you. It’s an issue that is…

  • Passengers get a raw deal – even BA staff agree

    I don’t enjoy air travel much these days, especially from Heathrow. Nightmare travel to the airport and an awful experience when you get there. Rip-off prices for parking and just about anything else. The actual air travel experience sometimes isn’t…

  • FIR Interview – Robin Crumby, Melcrum: May 31, 2007

    Social networks are attracting a lot of attention in business, no more so than in the field of organizational communication. In this edition of For Immediate Release podcast interviews, Neville talked with Robin Crumby, Managing Director at London-based research and…