Month: December 2007
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The Hobson & Holtz Report – Podcast #298: December 3, 2007
Content summary: Thoughts and prayers for Marc Orchant; follow-up on SkypeIn 0207 London number kerfuffle; the Media Monitoring Minute with CustomScoop; a strong backlash erupts as Facebook Beacon drama continues; Target’s misstep on Facebook; do blog rankings like the AdAge…
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It takes more than gestures to deliver amazing customer service
It makes a nice change to have my expectations about Virgin Media exceeded. Mind you, those expectations were pretty low so it didn’t take much – just a phone call. I got that call last Thursday morning from a supervisor…