Year: 2007
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The Hobson & Holtz Report – Podcast #298: December 3, 2007
Content summary: Thoughts and prayers for Marc Orchant; follow-up on SkypeIn 0207 London number kerfuffle; the Media Monitoring Minute with CustomScoop; a strong backlash erupts as Facebook Beacon drama continues; Target’s misstep on Facebook; do blog rankings like the AdAge…
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It takes more than gestures to deliver amazing customer service
It makes a nice change to have my expectations about Virgin Media exceeded. Mind you, those expectations were pretty low so it didn’t take much – just a phone call. I got that call last Thursday morning from a supervisor…
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The Hobson & Holtz Report – Podcast #297: November 29, 2007
Content summary: Neville’s in Germany; WordPress for Dummies review is up; a look at Google’s intranet; Media Monitoring Minute; CustomScoop launching Media Bullseye; the best PR for tech startups; Facebook’s Beacon; a report from Eric Schwartzman; a bad week for…
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Disruptive is good for 3
I spent an interesting and enjoyable couple of hours at mobile operator 3‘s UK headquarters in Maidenhead last week in the company of a handful of bloggers and some executives from 3. Arranged by Parys Communications, one of 3’s PR…
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Just a paying customer
I really am nonplussed about Virgin Media. In October, I jumped over hurdles and through hoops in getting online after my broadband net connectivity disappeared for almost four days. Most of the hurdles and hoops were to do with dealing…