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Month: January 2008

  • Customer service DreamHost style

    Last week’s billing mistake by server hosting company DreamHost caused a lot of grief to a lot of people. Every customer, it seems. I’m one of those customers and I was hit for the double billing which saw $340 unexpectedly…

  • The rise of instant mobile video: Take 2

    At yesterday’s launch in London of Edelman’s 2008 Trust Barometer, I did a little experiment with live mobile video that was so easy to do that it’s very clear we’re going to see a great deal more of this. Take…

  • The Hobson & Holtz Report – Podcast #312: January 21, 2008

    Content summary: FIR Listener Contest closes Jan 25; FIR live on BlogTalk Radio Feb 9; Eric Schwartzman interviews Harvard Scholar Kevin Lewis on his sociology study about Facebook usage; the Media Monitoring Minute with CustomScoop; social media and addressing big…

  • The rise of instant mobile video

    Being able to record video of something and then share it with lots of people – YouTube, anyone? – isn’t a new idea by any means. It seems there are any number of video sharing services that you can sign…

  • Upcoming events

    I realized the other day that I’d been remiss in not updating the list of events in which I will be speaking or presenting in the next few months. Now done. In fact, I’ve re-structured the page on which I…