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Month: March 2008

  • The political cynicism of Quaero

    I’m probably one of the relatively few Englishmen who think the European Union is a good thing. After all, I am from a country that talks about Europe generally as a separate place, as in "I’m going to Europe" rather…

  • FIR Interview: CNW Group’s Melanie Kurzuk – March 14, 2008

    CNW Group – formerly Canada News Wire – has launched Access CNW, a web-based service that puts press release distribution into the hands of clients. The service includes a number of features in common with the social media release, including…

  • The Hobson & Holtz Report – Podcast #327: March 13, 2008

    Content summary: A topic for the next call-in show; CNW Group interview coming; Ragan to exand unconference program; Media Monitoring Minute; Dan York’s report; Neville and David Phillips under the English Channel; Eric Schwartzman’s report; One-Minute News: how to handle…

  • Social media and the future of PR

    I’m heading to Brussels tomorrow to participate in EuroBlog 2008, a two-day conference that mashes up academia and PR to produce an event that I’m sure will be worth the time of everyone attending, speakers and guests alike. This is…

  • Amazing customer service is the new marketing

    Everyone has tales of their customer service experiences, good and bad. You tend to hear more about bad experiences than good, it seems to me. Not surprising, I suppose, as when something goes wrong, you want to tell everyone about…