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Month: May 2010

  • Will the iPad be your show-maker or your show-stopper?

    As the iPad formally launches today in the UK – as well as in Australia, Canada, France, Germany, Italy, Japan, Spain and Switzerland – expect your TV news to be full of images of queues at Apple stores in all…

  • FIR Speakers and Speeches: Francesca Karpel on social media and employee engagement

    Content summary: Francesca Karpel, senior manager of Internal Communications at NetApp, delivered a breakout session at the 2010 New Communications Forum titled "How Social Media & Online Communities Strengthen Employee Engagement," April 23, 2010. From the NewComm Forum session description:…

  • Video presentations on B2B social media

    Yesterday’s DellB2b Social Media Huddle that took place at Microsoft’s London office – which has excellent facilities for this type of event including robust and reliable wifi – was highly worthwhile, according to much of the comment I heard from…

  • The Hobson and Holtz Report – Podcast #548: May 24, 2010

    Content summary: Manish Mehta’s NCF10 keynote posted as an FIR Speakers & Speeches podcast; FIR’s at the Dell B2B Social Media Huddle in London on May 25; What’s up?: Google Wave revamped and available to everyone, Microsoft is the most…

  • No ifs or buts from Zappos

    What would you do if a technical problem on your e-commerce website meant that wrong pricing information was posted for some time; customers took advantage of the low prices and, by the time you spotted it, the mistake added up…