Month: September 2011

  • HSBC looks towards ‘banking 2.0’ with social media newsrooms

    HSBC, one of the UK’s biggest banks, launched two online newsrooms yesterday that are refreshing in their engagement potential when compared to the usually restrictive-access online media centres typical of banks (and other large organizations). In its announcement, HSBC says…

  • FIR Interview: Dell Chief Blogger Lionel Menchaca

    (If you don’t see the video embedded above, view it on YouTube.) We first spoke with Dell’s chief blogger, Lionel Menchaca, in an FIR interview on January 12, 2007, not too long after Dell’s first blog was launched. We spoke…