2011 – Page 25 – NevilleHobson .com

Year: 2011

Will iPads lead to better customer service?

21 August 2011

British Airways “revolutionises customer service using iPads,” says a BA press release on August 17 about a service trial that got quite a bit of attention this week. The airline says it’s trialling iPads with 100 cabin crew to enable…
How to stay safe and secure on Facebook

21 August 2011

Facebook has just published a handy guide to help you do all you can to stay safe and secure when you are online and using the social networking site. Available on free download, the 14-page PDF entitled "A Guide to…

Facebook
Twitter psychology infographic: it’s about retweets

19 August 2011

A visual feast in this nicely-imagined infographic embedded below that offers some credible tips and tricks for attracting attention and, thus, followers. Common sense, in fact. My 3-easy-steps takeaway from this: Tweet interesting things, perhaps with a dose of humour…
FIR Book Review – Enchantment by Guy Kawasaki

18 August 2011

Enchantment: The Art of Changing Hearts, Minds, and Actions by Guy Kawasaki. FIR Book Reviews editor Bob LeDrew reviews Enchantment, Guy Kawasaki’s tenth book. From the publisher’s book description: “Enchantment, as defined by bestselling business guru Guy Kawasaki, is not…
Facebook riot calls earn men four-year jail terms amid sentencing outcry

17 August 2011

Sentences handed out in Chester as lawyers and civil rights groups express alarm about ‘disproportionate’ punishments

Article, Chester, Crime, England riots 2011, Helen Carter, Helen Clifton, Law, Main section, Owen Bowcott, Prisons and probation, Society, The Guardian, Top stories, UK criminal justice, UK news, Young people, Youth justice

Year: 2011

Will iPads lead to better customer service?

How to stay safe and secure on Facebook

Twitter psychology infographic: it’s about retweets

FIR Book Review – Enchantment by Guy Kawasaki

Facebook riot calls earn men four-year jail terms amid sentencing outcry