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Month: February 2012

  • Katie Paine is the guest at the next FIR Book Club

    Friday February 24, 20122pm EST / 7pm GMT / 11am PST A half hour just wasn’t enough, so we’re switching from BlogTalk Radio to TalkShoe in order give FIR Book Review Editor Bob LeDrew adequate time to interview guest author…

  • The Hobson and Holtz Report – Podcast #638: February 13, 2012

    Content summary: The next FIR Book Club with Bob LeDrew has Katie Paine as guest author; Ogilvy launches Social@Ogilvy; special price for FIR listeners for “The Social Customer 2012”; News That Fits: first SOPA and PIPA, now ACTA: opponents say…

  • Liking WebHostingBuzz, and deals

    Just over a month ago, I started a relationship with a new web hosting service, WebHostingBuzz. The words you’re reading now are served up to your screen from a database in the cloud (well, from a dedicated Dell server physically…

  • Global perspectives on social media

    A week-long feast of knowledge opportunity awaits you next week in over 20 cities around the world when Social Media Week kicks off on February 13. This bi-annual professional development event offers you a series of interconnected activities and conversations…

  • Be where your customers are – it’s simple

    There’s a huge gap in expectation as Econsultancy reports on research by Zendesk that says: 62% of customers are looking for more support through social media 23% of companies actually provide it that way on Facebook Simple action: pay attention…