Author: Neville Hobson

  • Dell launches Dell Shares investor relations blog

    You’ll learn about this in the blogosphere first. Today, Dell launched Dell Shares, its new blog designed to do for its investor relations development what Direct2Dell has done for its customer relations – enable the people in Dell to directly…

  • FIR Interview – Lynn Tyson, VP Investor Relations, Dell, on Dell Shares: Nov 1, 2007

    In July 2006, computer systems company Dell launched Direct2Dell (initially called ‘one2one’), its first public blog designed to be an extension of Dell’s direct business model where the company “learns and improves by listening to customers.” During the 18 months…

  • FIR Interview – David Carter, CTO, Awareness: October 30, 2007

    Forrester Research recently released a case study chronicling the implementation of blogs as an enterprise communication tool at 150-year-old financial services company Northwestern Mutual. The blogs, intended to drive a change to the organization’s culture, instead resulted in increased productivity…

  • FIR Interview – John Penberthy-Smith, Hutchison 3G UK: October 29, 2007

    3, the mobile operator, and Skype, the internet communications company, have launched the Skypephone, a new handset that lets you make free Skype calls and instant messages from your mobile phone. It’s the first time an operator has offered a…

  • Engaging without measuring makes little sense

    BrandRepublic reports on a new survey from Jupiter Research that looks at social marketing in Europe. The survey found that more than 50% of online advertisers in Europe have run advertising campaigns that encourage user interaction and two thirds will…