Communicators struggle to build genuine online engagement among employees using the various social tools available for intranets. Study after study shows that few employees use these tools, regardless of how much they might be engaged with external social media. At…

In a recent post to her blog, long-time FIR contributor Donna Papacosta shared her first Clammr recording after learning about the iOS app at New Media Expo in Las Vegas. While at the Expo, Donna heard Mark Ramsay say, “People…