Author: Neville Hobson
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Sprinklr gets satisfaction
It looks like the $46 million that Sprinklr raised from investors earlier this month is powering the enterprise social media firm’s expansion drive with its announcement last week that it has acquired Get Satisfaction, an online customer engagement community platform…
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FIR Interview: Harry Hawk talks with Facebook marketing expert Dennis Yu
While digital marketing dollars still flow into Facebook, marketers continue to express frustration at the social network, its reduced organic reach, and its ever-shifting algorithms. BlitzMetrics Chief Technology Officer Dennis Yu has a different perspective. A long-time Facebook marketing expert,…
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The Hobson and Holtz Report – Podcast #802: April 6, 2015
Thanks to Ragan Communications for their almost 8 years of sponsoring FIR; Gini Dietrich is guest co-host with Shel on the May 4 show while Neville is in Boston; Quick News: Collaborate/London intranet workshop from Igloo Software on April 16,…
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Plenty to like in Project Spartan
Will Microsoft’s Internet Explorer see the sunset later this year? It’s certainly not my browser of choice. Indeed, I don’t use it at all, preferring Google Chrome on the desktop and mobile and, lately, experimenting with Vivaldi, an impressive new…
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Social business, your intranet, and you: Collaborate/London
If you’d like to know how leading UK retailer The John Lewis Partnership planned, developed and implemented an intranet that employees actually like, and hear insights from those who made it happen, then mark Thursday April 16, 2015, in your…