Author: Neville Hobson
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Sprinklr raises $46m to build out an omnichannel offering: Experience Cloud
“Omnichannel” is a word to get used to as I expect we’ll hear this buzzword more and more as the technical marketing term to describe something relatively simple: the seamless customer experience. More on that in a minute. It’s a…
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The Hobson and Holtz Report – Podcast #801: March 30, 2015
A new podcast, Wag the Dog FM, from Philippe Borremans; FIR Interview coming: a second conversation with Millennials at Syracuse University London Campus; Quick News: Brands flock to Periscope, being seen as innovative boosts a company’s bottom line says Ketchum…
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FIR Interview: Bryan Person interviews consultant, author, and speaker Jon Burkhart
Long-time FIR supporter Bryan Person caught up with social media consultant Jon Burkhart at the 2015 South by Southwest Interactive festival, where the pair talked about Burkhart’s focus on helping organizations avoid embarrassing themselves online. At SxSW, Burkhart handed out…
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The Hobson and Holtz Report – Podcast #800: March 23, 2015
Quick News: Ryanair’s next stop is not New York, SHIFT becomes a Google Analytics Certified Partner, American Airlines is playing better music onboard thanks to passengers’ Twitter complaints, business use of social media by front-line employees increases; Ragan promo; News…
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The richness of WordCamp London 2015
#wcldn (@ WordCamp London) https://t.co/RpOQMSlSQ7 pic.twitter.com/ZFgx9DWeFA — Neville Hobson (@jangles) March 21, 2015 This past weekend, as many as 600 people got together in North London to talk about things WordPress, the content management system that is the platform of…