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Category: Business

  • Opportunity knocks with Google Sidewiki

    Google Sidewiki launched last month and opinion online is wide and varied. Much of that opinion suggests a brewing crisis for companies, their brands and other things of interest to them if people can comment at will on anything on…

  • Last chance saloon for Royal Mail and CWU

    Driving home from Lancashire on Thursday night, I passed a number of big white articulated trucks on the M6 motorway heading south. Only one had logos or signage although I’m assuming all were doing the same thing – transporting the…

  • The Twitter effect on organization culture

    One of the most oft-cited examples of how Twitter can open up effective communication channels between the customer service parts of an organization and its customers is the US entertainment and information services provider Comcast and a man known on…

  • ZenNews aggregates the news on your iPhone

    Reading Robin Wauters’ review in TechCrunch yesterday of three nifty iPhone news apps, one especially caught my attention (Robin said it was ‘awesome’): ZenNews from UK company Zensify. I’m trying it out. ZenNews is a free app that aggregates news…

  • Guidelines for using avatars in business

    Do you ever pause and think about the avatar you use online as the visual representation of you: your persona or alter ego? What it says to others about you and the organization you work for or represent? Avatars are…