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Category: Business

  • 100Mbps is great but it’s not just about content consumption

    Higher-speed broadband arrived at my house this week when Virgin Media flipped the switch to deliver over 100Mbps download speed via a fibre-optic cable connection, doubling the 50-60Mbps I’ve been enjoying for the past few years. I knew this was…

  • Good example of a social media press release from ING

    Dutch financial services group ING released the results of a survey last month on the impact of social media in The Netherlands in 2012. The depth of information ING has published is comprehensive and paints a fascinating picture of attitudes,…

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  • Are you going to quit Instagram?

    [Update Dec 21:] Instagram announced a reversal of its plan to implement changes to the terms of service in regard to advertising – an issue at the heart of the current kerfuffle. Details at the end of this post.] To…

  • Creating a Solid Foundation for Online Customer Engagement

    I often get asked how to get started with social media. What is the best way, the best place, to talk to customers? How do you do that? Just start tweeting or posting to Facebook or LinkedIn? These are natural…

  • Putting the EE experience to the test

    In October, mobile operator EE rolled out the UK’s first 4G mobile network in selected cities across the UK. The initial public roll-out of 4G wasn’t without some big hiccups for EE early adopters, notably as experienced and recorded by…

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