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Category: Communication

  • Do corporate apologies make any difference?

    Reading today’s Telegraph over breakfast this morning, I opened page 6 to see a large display ad by Barclays Bank, pictured, containing an open letter of apology signed by its chairman, Marcus Agius. The apology is to do with the…

  • The 2012 Olympics TV experiences look very good

    Whatever else is going on about the London 2012 Olympics – border control  nightmares at Heathrow, cracks in the M4 motorway, cellular network outages, not enough security staff – it looks like mainstream broadcast media have things well under control…

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  • The trouble is, the 2012 Olympic Games start in two weeks…

    O2’s total outage during the past 24 hours has raised questions about the readiness of the UK’s telecoms infrastructure ahead of the London Olympics, according to analyst firm Ovum. “The huge influx of visitors to London ahead of the games…

  • Check your computer today and stay connected

    Today, July 9, is the day when hundreds of thousands of computers worldwide could suddenly lose access to the internet. It’s when the FBI will shut down some DNS servers it set up last year as a protective measure against…

  • What do you know about BPA and food packaging?

    If you’re a listener to the FIR: The Hobson & Holtz Report podcast that I present with my colleague Shel Holtz every Monday, you will have heard our report in this week’s episode on US food company Progresso, a subsidiary…