Category: Communication
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Don’t ignore your customers who tweet
If you’ve ever vented some feelings on Twitter about your negative experience with a company, and felt you were ignored, a survey from the US will probably resonate with you. It suggests that over 70 percent of consumer complaints made…
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A good time for IABC accreditation
If you’re an IABC member and you’re thinking about becoming accredited – adding those letters ‘ABC‘ to your professional title – why not take advantage of Accreditation Month 2011, on from October 1 until mid November? Accreditation is IABCs globally-recognized…
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Steve Jobs: The man who changed the world
If you read Techmeme, the must-read place on the web if you’re interested in the technology industry, this morning’s home page is full of just one topic – the death last night of Steve Jobs. The Apple co-founder died from…






