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Category: Communication

  • Professional development events in London

    I’m speaking at three events in London this week: “Managing Your Message and Your Reputation in the split-second age of Twitter” panel discussion at the 2009 Social Media Influence conference. March 3, 2009. Exploiting Social Media in B2B Marketing. This…

  • Presenting social media in context

    Yesterday morning I had the pleasure of participating in an online event that involved delivering a one-hour presentation that Finnish entrepreneur and communicator Andrea Vascellari recorded for use as part of his firm’s Open Innocell project. Open Innocell, is a…

  • The finger from Ryanair

    This is either another indicator of organizational arrogance, or a sign that some very odd people work at the company, but take a look at what’s happening with Ryanair. Either way, it’s a huge public relations cock-up. If you’re a…

  • Ignore the noise

    Plenty of heaving shoulders and taking deep breaths this week over some of the utter drivel published in the mainstream media about Twitter and other social media. It’s mostly about Twitter, though. There’s so much of it – it’s not…

  • Connecting government with its publics

    A tweet from @downingstreet, the Twitter handle of the communications team in the Prime Minister’s office at 10 Downing Street, prompted me to check in at Number10.gov.uk at 11am this morning to witness a question-and-answer session with members of the…