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Category: Communication

  • The failure of BA’s T5 promise

    Watching the unfolding PR disaster for British Airways over the catastrophe surrounding the new Terminal 5 at Heathrow airport during the past 48 hours, one word springs to mind. Expectations. For the past day and a half, the newspapers and…

  • Upcoming events: April

    I was just updating the list of events I’m either speaking at or participating in as an attendee. There is an awful lot going on in the next three months with events focused on social media. Highlighting those I’m involved…

  • Rebranding the French presidency

    French president Nicolas Sarkozy is in the UK on a state visit, the first by a French leader in over a decade. Watching the BBC News 24 live coverage this morning of his arrival at Windsor Castle for all the…

  • Aggregating the walled gardens

    Social networking will become a ubiquitous feature of online life, says The Economist, but states that this does not mean that social networking is a business. The Economist has a thoughtful assessment to support its statement on the business of…

  • Making content sharing easier

    Making it easy for readers of your content to share that content with others is one of the ways that you can make your blog or RSS feed ever more useful to those readers. Plus it benefits you, the content…