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Category: Communication

  • Crisis communication for Merial

    News that’s been dominating TV and radio in the UK all weekend concerns the outbreak of foot-and-mouth disease at a farm near Guildford in Surrey. Media reports say that the outbreak came from a government research facility nearby. That facility…

  • The bad taste of Virgin Atlantic

    Today, British Airways was fined £270 million for colluding in a price fixing arrangement with rival airline Virgin Atlantic. This is the culmination of a sorry tale of greed and illegal practice that led to the departure of BA’s communications…

  • Sun Microsystems lowers the bar on financial communication

    Yesterday, Sun Microsystems reported their financial results for 2007. A routine communication activity for a publicly-listed company, with a press release, earnings call and presentation for the financial community, employee communication, interviews with journalists, conversations with shareholders, etc. Most definitely…

  • You are the presentation

    PowerPoints are not your presentation, says Bert Decker in a post that gets across a point that anyone who ever needs to communicate with a group of people should bear in mind – you are the presentation and the PowerPoint…

  • The big ban on employees accessing Facebook

    Earlier this month, in FIR #254, Shel and I discussed quite an interesting story of what one company did regarding employee access to and use of Facebook. That story, of the law firm Allen and Overy’s Facebook U-turn, is a…