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Category: Experiences

  • The big picture with a Nokia N95 8GB

    I’ve had a really superb mobile phone for the past three months – a Nokia N95 8GB, the latest generation of a phone that packs 8 gigs of internal flash storage space, has wifi, GPS and more bells and whistles…

  • Banish New Year’s Day blues

    Happy New Year :)

  • It takes more than gestures to deliver amazing customer service

    It makes a nice change to have my expectations about Virgin Media exceeded. Mind you, those expectations were pretty low so it didn’t take much – just a phone call. I got that call last Thursday morning from a supervisor…

  • Just a paying customer

    I really am nonplussed about Virgin Media. In October, I jumped over hurdles and through hoops in getting online after my broadband net connectivity disappeared for almost four days. Most of the hurdles and hoops were to do with dealing…

  • Meeting the wizard of AUS

    I was in London for much of the day yesterday. For a wholly professional reason during the morning, and then for a very pleasant lunch. I met Trevor Cook. Trevor’s one of the very first PR bloggers I became virtually…