Category: For Immediate Release
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FIR Videos: PR Disasters – December 24, 2009
Using VodBurner, we have produced our first FIR video, a Skype call between FIR’s co-hosts. We’ll work on improving the quality, adding visuals and the like, as time goes on, but for our first effort on Christmas Eve, we opted…
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FIR Cut: Snow, customer service and crisis communication make Eurostar’s perfect storm
Overflow from FIR #511 on December 21, 2009. Google News: Eurostar. TechCrunch Europe: As hundreds of Eurostar passengers languish, Eurostar ignores Twitter. We Are Social: A note about today’s Eurostar crisis. Little break, big difference: Our apologies. Download this podcast…
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The Hobson and Holtz Report – Podcast #511: December 21, 2009
Content summary: FIR takes a break on Christmas Eve; the FIR ID3 tag issue is resolved; Shel joined a tweetup in Birmingham, AL; the Media Monitoring Minute with CustomScoop; Michael Netzley reports from Singapore; News That Fits: Google Earth comes…
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The Hobson and Holtz Report – Podcast #510: December 17, 2009
Content summary: Shel’s on the road but producing the show anyway; Dan York’s report; Media Monitoring Minute; News That Fits: The Huffington Post charges companies to participate in its comment areas and Twitter feeds, The Guardian’s pay-for iPhone app could…
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The Hobson and Holtz Report – Podcast #509: December 14, 2009
Content summary: Shel’s on the road; experimenting with VodBurner; FIR Live next month; FIR’s 5th anniversary on Jan 3, 2010; Michael Netzley reports from Singapore with a cultural backgrounder to the TechCrunch/Fusion Garage falling-out over the CrunchPad; the Media Monitoring…