Category: Gadgets
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When Apple asked about O2
I had an email from Apple this morning, asking me to take a brief survey regarding my recent sorry experience with my iPhone which was replaced under warranty last week. “Dear Apple Customer,†it began. “Apple would like to get…
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No genius at O2
I was in a Twitter conversation this morning with Luke Razzell about the iPhone and our different experiences when something goes wrong. In Luke’s case, he had a problem with the antenna of his iPhone. He visited an Apple Genius…
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O2: phone service awful, store service great
It’s been a major frustration since Boxing Day – no iPhone! From one day to the next, my iPhone suddenly didn’t work. When I turned it on, all that happened is the screen you see in the image. The most…