Category: Hardware
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Amazing customer service is the new marketing
Everyone has tales of their customer service experiences, good and bad. You tend to hear more about bad experiences than good, it seems to me. Not surprising, I suppose, as when something goes wrong, you want to tell everyone about…
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I’d love to hear from Dell
My main desktop PC is a Dell XPS Gen5. Runs Windows Vista Ultimate, installed last April. Great computer except for peculiar behaviour when everything on screen freezes up, which happens when… well, just about any time. Tried to figure it…
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Be prepared for popularity
I was thinking about who I would follow to see what’s going on at Macworld 2008 in San Francisco as the world awaits The Word from Steve on what Apple will be delivering. Maybe what’s in his leaked keynote address,…
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Getting started with video
If you’re interested in using video in your communication plans but don’t really know where to start – what equipment to get or what software you’ll need – three excellent articles published today on Journalism.co.uk will give you some clear…
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Podcasting gets even easier
As any podcaster knows, the barriers to entry for starting a podcast are very low. As I often like to describe it, all you need to get going are five things: A computer A microphone Free recording and editing software…