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Category: Leadership

  • CIPR wants you to join The Conversation

    Next week, the CIPR launches The Conversation. What is it? A content syndicator? An online place to network? Discover people? Discover interesting content? A social network? All of the above? Better to let the CIPR tell you: The Chartered Institute…

  • Meet the Chief Listening Officer

    One of the things I hear a great deal of when in conversation with businesses about communication is how important it is to listen to what people are saying. I couldn’t agree more – you need to listen before you…

  • No ifs or buts from Zappos

    What would you do if a technical problem on your e-commerce website meant that wrong pricing information was posted for some time; customers took advantage of the low prices and, by the time you spotted it, the mistake added up…

  • Special discounts for NewComm Forum 2010

    In just over two weeks time, I’ll be in San Mateo, California, USA, taking part in NewComm Forum 2010, arguably the best conference for communicators and marketers to help you understand what social media and new communications tools and technologies…

  • Learn how the social web redefines business at NewComm Forum 2010

    The 6th annual New Communications Forum conference takes place in San Mateo, California, USA, from April 20-23. Event organizer Jen McClure and the organizing team have created a superb framework for learning under the theme “The Social Web: Redefining Business.”…