Category: Leadership
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The new customer service ethic
With an attitude like this at Blip.tv, how can these guys possibly not succeed? – You know what’s really cool? The fact that we can actually give usable customer support from the table at a Korean barbecue joint. That wasn’t…
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First podcast for the Social Media Club
Last month, a great idea kicked off – get some real discussion going on how to turn the concept of the social media press release into something more tangible. Chris Heuer has been driving the initiative forward and has opened…
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PR community action on social media press release
Whether journalists are ready or not for the social media press release, the PR community now has a great opportunity to thoroughly discuss the concept and try to get some traction with the whole idea of evolving the press release…
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Shaking the trees at Microsoft
Much talk in the past 24 hours over another key employee leaving Microsoft and going to Google. While most focus is on that, I found this commentary on Mini-Microsoft of more interest, discussing the broader effects in the Microsoft organization…
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Call for nominations for SNCR awards
The Society for New Communications Research has issued a call for nominations for its first annual awards program. The SNCR is a non-profit global think tank dedicated to the advanced study of new media and emerging modes of communication and…