Category: Mobile
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When Apple asked about O2
I had an email from Apple this morning, asking me to take a brief survey regarding my recent sorry experience with my iPhone which was replaced under warranty last week. “Dear Apple Customer,†it began. “Apple would like to get…
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No genius at O2
I was in a Twitter conversation this morning with Luke Razzell about the iPhone and our different experiences when something goes wrong. In Luke’s case, he had a problem with the antenna of his iPhone. He visited an Apple Genius…
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O2: phone service awful, store service great
It’s been a major frustration since Boxing Day – no iPhone! From one day to the next, my iPhone suddenly didn’t work. When I turned it on, all that happened is the screen you see in the image. The most…
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Reporting from the front line at Tesco
It seemed a good idea – visit our nearest 24-hour Tesco store at about 10pm so as to pick up some essentials. We thought it made good sense instead of doing that today when undoubtedly stores everywhere will surely be…






