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Category: Public Relations

  • Key elements in blogger relations

    A few months ago, I started working with a company called Conjungo to help them gain some visibility in the blogosphere. Stimulate some interest and, hopefully, some conversations about what they offer. See where and how far a social media…

  • Ryanair’s PR disaster

    My post yesterday about Qtrax drew some comments disagreeing that it is the PR disaster I’d characterized it as. Whether it is or not (and I think it is), let’s try this one on for size. Today, budget Irish airline…

  • Qtrax: More than just a PR disaster

    Maybe a nail in the coffin for the advertising-supported music download business model. From The Times yesterday: A website which promised to give music lovers the world’s first legal file-sharing service was forced into a humiliating climbdown today after it…

  • Social media and PR from the digital immigrant perspective

    Over the next few months, I’m leading a couple of half-day workshops for the Chartered Institute of Public Relations (CIPR) as part of their CIPR Masterclass training programme. The first of these takes place on February 26 at the CIPR’s…

  • Customer service DreamHost style

    Last week’s billing mistake by server hosting company DreamHost caused a lot of grief to a lot of people. Every customer, it seems. I’m one of those customers and I was hit for the double billing which saw $340 unexpectedly…