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Category: Reputation

  • Anger management for BP

    Like the Financial Times and large numbers of others, I suspect, I’ve got a growing sense of unease if not alarm about what’s happening to BP. From what I read, see and hear online, the oil company is the manifestation…

  • BP’s nightmare

    It’s hard to think of any business organization in recent years that is being so publicly vilified on a global basis as is oil giant BP. Watching the live video images of oil gushing from the broken well a mile…

  • No ifs or buts from Zappos

    What would you do if a technical problem on your e-commerce website meant that wrong pricing information was posted for some time; customers took advantage of the low prices and, by the time you spotted it, the mistake added up…

  • Diminishing care about politics

    Yesterday’s gaffe by Prime Minister Gordon Brown – he made disparaging private comments about a voter with whom he said publicly he’d had an enjoyable conversation, forgetting  that his radio microphone was still live – is all over the mainstream…

  • A benchmark established for blogger responsibility

    A significant event happened yesterday that embraces freedom of speech, blogging and notions of responsibility for one’s actions. It concerns a blog post written by Rod Liddle (a journalist), published on a blog run by The Spectator (a weekly political…