Category: Reputation
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Experiencing the Apple Store
On a shopping trip with my wife yesterday to Westfield in west London, we visited the Apple Store there. Everyone visits shops. Some do it a lot. I know of no other retail experience quite like a visit to an…
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Tiger Woods: an apology for the YouTube era
Just like many other people, I watched Tiger Woods on live TV on Friday as he made his public apology for the revelations that emerged about his sex addiction following the car crash he was involved in outside his house…
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Can Toyota survive?
One business story that seems to be a permanent feature in the news headlines around the world is the crisis confronting Toyota and the car maker’s product recalls. The assault on Toyota’s reputation is undoubtedly a matter of grave concern…
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It it weren’t a serious matter, it would be a farce
Winter certainly did arrive in many parts of the UK overnight on Thursday with thick snow blanketing much of the eastern and southern parts of England. Friday December the 18th was a day of complete chaos on the roads, on…






