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Category: Reputation

  • MPs expenses: How to save £91 a week

    Earlier this week, the government published the details of expenses claimed by Members of Parliament. Plenty has been talked about during the past few months in relation to MPs’ expenses, not the least of which has been the ongoing scoop…

  • Is there any surprise trust is so low?

    You could see the headline on the front page of today’s Daily Telegraph on the newsstand from 50 feet away: The ministers and the money. Whatever your political stance, it must surely be apparent to anyone that something in Westminster…

  • Nice concept, Phorm, pity about the execution

    An organization often in the news here in the UK is Phorm, the US-registered company behind some controversial experiments to measure people’s behaviours when they’re online through behavioural targeting. The latest move by Phorm in an escalating battle to win…

  • Social media baptism for Domino’s Pizza

    Yesterday was quite a day for Domino’s Pizza‘s leadership and the communication team. It was a day during which the number of people who viewed a nasty video posted to YouTube by two rogue employees approached a million,  thousands of…

  • Note to Domino’s Pizza: News travels fast, especially when it’s bad

    (This post was updated during April 15 as events evolved: scroll down to see additional commentary.) A public relations disaster of potentially epic proportions is brewing for Domino’s Pizza following the antics of two employees and a video on YouTube.…