Category: Reputation
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The tipping point for UK political blogs
Although I’ve largely been offline over the Easter weekend – meaning, not using Twitter or much RSS reading – I have been following developments in the extraordinary tale of No 10’s (former) communication strategist Damian McBride’s emails to LabourList blogger…
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The risk of reputation destruction
It’s a bit of a macabre topic, one that wouldn’t readily spring to your mind: the Corporate Manslaughter and Corporate Homicide Act, which came into effect in the UK a year ago, aims to ensure organizations are held to account…
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Speaking out on IABC advocacy
In last Thursday’s FIR #436 podcast, I reported on a call to action by current IABC Chair, Barbara Gibson, concerning moves by the New Zealand government to reduce the number of communications staff in government as part of its efforts…
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If Jane Fonda sees the point, so can you
Doing a little research on ghost writing and ghost blogging for a client assignment, I came upon a simple perspective by Jane Fonda. The legendary actress, who started writing her blog in January (she’s also now on Twitter), has a…
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Trust and consequences
Amongst all the hand-wringing and words of anger about the behaviours of some companies in the financial sector, here’s hard proof that when you really mess with your customers’ trust in your business, the direct consequences can be severe. From…