Category: Reputation

  • Risks of pushing a terms of use envelope

    Quite a major kerfuffle has developed in the past 24 hours over Facebook booting Robert Scoble out of the social network. Facebook sent him an email that accused him of running an automated script which is in violation of Facebook’s…

  • An abrupt ending for Blognation

    This is what you now see if you go to any of the websites of Blognation, the blog network that’s been embroiled in scandal and controversy for the past few weeks. It’s too bad. If there’s one thing that disgraced…

  • Troubling times for Blognation coming to a head

    Ever since Blognation opened its virtual doors last July, it’s been one of my primary essential daily destinations for RSS reading. It’s an ambitious idea from Sam Sethi – build a network of blogs covering news about emerging startups in…

  • It takes more than gestures to deliver amazing customer service

    It makes a nice change to have my expectations about Virgin Media exceeded. Mind you, those expectations were pretty low so it didn’t take much – just a phone call. I got that call last Thursday morning from a supervisor…

  • Just a paying customer

    I really am nonplussed about Virgin Media. In October, I jumped over hurdles and through hoops in getting online after my broadband net connectivity disappeared for almost four days. Most of the hurdles and hoops were to do with dealing…