Category: Social Business
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Social business, your intranet, and you: Collaborate/London
If you’d like to know how leading UK retailer The John Lewis Partnership planned, developed and implemented an intranet that employees actually like, and hear insights from those who made it happen, then mark Thursday April 16, 2015, in your…
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Sprinklr raises $46m to build out an omnichannel offering: Experience Cloud
“Omnichannel” is a word to get used to as I expect we’ll hear this buzzword more and more as the technical marketing term to describe something relatively simple: the seamless customer experience. More on that in a minute. It’s a…
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Cluetrain evolved
Nearly sixteen years ago, a manifesto was published that has had a profound influence on many people’s thinking and, indeed, behaviours when it comes to business communication and marketing. That publication was The Cluetrain Manifesto, a collection of 95 separate theses written by Christopher…
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Get up to speed on social business at the Enterprise 2.0 Summit London
If you want to know what’s happening in social business in the UK, an event in London next month is right up your street. Organized by my friend David Terrar, the Enterprise 2.0 Summit London on November 26 is a…
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How transparent is wearable technology within the enterprise?
In July, I took part in a public debate at the House of Commons about ethics in PR and wearable technology. Organized by The Debating Group and sponsored by the CIPR, the debate served a highly useful purpose of bringing…