Category: Social Media
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Be where your customers are
Simple but sound advice from Business Week: Blogs. Podcasts. Video-sharing sites. Social networks. Here’s a word of advice for companies scrambling to become a part of these conversations. It’s not enough to build a hub in Second Life or create…
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Bruce Willis in conversation
Die Hard 4, the latest film in the Die Hard series of Bruce Willis action movies – known as ‘Live Free or Die Hard’ in the US – premieres in the US on June 27 (opens in the UK on…
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FeedDemon 2.5 released
FeedDemon is the Windows desktop RSS application I’ve been using for the past few years. And for the past few months, I’ve been testing the various betas of the upcoming new version 2.5. The final product was quietly released last…
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When changing a post title is the right thing to do
Last December, I wrote a pretty scathing post about Dolphin Music in which I vented my anger at the company’s poor customer service. I entitled that post “Recommendation: Don’t buy from Dolphin Music.” Today I added some new content at…
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Speaking at upcoming events
I’m speaking at some terrific conferences in the first half of June that might interest you, whatever area of organizational communication you’re involved with. On Tuesday June 5, Delivering The New PR 2.0 takes place in central London. This is the second…






