Category: Social Media

  • Meet the Chief Listening Officer

    One of the things I hear a great deal of when in conversation with businesses about communication is how important it is to listen to what people are saying. I couldn’t agree more – you need to listen before you…

  • Connect your community with a Twitter daily newspaper

    About a month ago, I discovered Paper.li, a service that aggregates content linked to by people in a Twitter community into an online newspaper. It’s one of the most useful ways I’ve found for surfacing news and information I might…

  • With social media, there are no editors

    The Dry Erase / Whiteboard Girl hoax – the story of the girl who supposedly quit her job and explained it all in a series of 33 photos of text she wrote on a whiteboard – makes me think of…

  • Measure your fame in tweets and likes

    You have to wonder who really would be taken in by the story of a girl who quit her job very publicly in a series of 33 photos that, via text on a whiteboard, tell the story of why she…

  • Best-practice examples of Twitter and investor relations

    The number of publicly-listed companies using microblogging tool Twitter as a communication channel to investors and the financial community is on the rise, with more than 150 such companies announcing their financial results and tweeting highlights from their earnings calls…