Category: Technology
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Opportunity knocks with Google Sidewiki
Google Sidewiki launched last month and opinion online is wide and varied. Much of that opinion suggests a brewing crisis for companies, their brands and other things of interest to them if people can comment at will on anything on…
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The mother of all broadband?
Yesterday, the broadband internet service into my home office that I receive from Virgin Media was upgraded from 20Mb (what Virgin calls its XL service) to the latest 50Mb (XXL in Virgin parlance). The first thing you do when doing…
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Watch your communication-ness soar
A new technology tool that started rolling out during the past week is Google Wave, what Google dryly describes as “an online tool for real-time communication and collaboration.†It’s got a lot of people articulating a lot of opinions, pro…
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Customer service in the age of the retweet
Virgin Media’s major service outage this morning reminded me how things have actually changed for the better with this company, certainly in my experience as a customer. Not only has their cable broadband internet service vastly improved in uptime and…
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Is your iPhone with OS 3.1 crashing too?
Apple released an updated version 3.1 of the operating system for iPhone two weeks ago which brings some great new functionality. It also brings some not-so-great instability and bugs, it seems, certainly what I’ve experienced a couple of times since…