Category: Technology

  • Sprinklr gets satisfaction

    Sprinklr gets satisfaction

    It looks like the $46 million that Sprinklr raised from investors earlier this month is powering the enterprise social media firm’s expansion drive with its announcement last week that it has acquired Get Satisfaction, an online customer engagement community platform…

  • Plenty to like in Project Spartan

    Plenty to like in Project Spartan

    Will Microsoft’s Internet Explorer see the sunset later this year? It’s certainly not my browser of choice. Indeed, I don’t use it at all, preferring Google Chrome on the desktop and mobile and, lately, experimenting with Vivaldi, an impressive new…

  • Social business, your intranet, and you: Collaborate/London

    Social business, your intranet, and you: Collaborate/London

    If you’d like to know how leading UK retailer The John Lewis Partnership planned, developed and implemented an intranet that employees actually like, and hear insights from those who made it happen, then mark Thursday April 16, 2015, in your…

  • Sprinklr raises $46m to build out an omnichannel offering: Experience Cloud

    Sprinklr raises $46m to build out an omnichannel offering: Experience Cloud

    “Omnichannel” is a word to get used to as I expect we’ll hear this buzzword more and more as the technical marketing term to describe something relatively simple: the seamless customer experience. More on that in a minute. It’s a…

  • The richness of WordCamp London 2015

    The richness of WordCamp London 2015

    #wcldn (@ WordCamp London) https://t.co/RpOQMSlSQ7 pic.twitter.com/ZFgx9DWeFA — Neville Hobson (@jangles) March 21, 2015 This past weekend, as many as 600 people got together in North London to talk about things WordPress, the content management system that is the platform of…