Category: Travel
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Get used to the new air travel experience
Arrived back in Amsterdam late morning yesterday on a direct overnight KLM flight from JFK. It was a really great trip to New York even though there was no time at all for anything remotely social. All work and no…
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Back in NYC
I arrived in New York City late Sunday afternoon where I’ll be for the next few days on client business. Flew in on the direct KLM flight from Amsterdam. As this was my first trip back to the US since…
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The virtual travel agent
A UK travel agent is turning a new page in its history, the BBC reports, opening branches which do not stock holiday brochures: The First Choice outlets will instead feature internet terminals where customers can be guided through their holiday…
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Freedom’s compromise
It looks like I managed to return to Amsterdam late this morning through a narrow window of opportunity, so to speak, given the disruption to air travel that’s now biting hard following the terrorist plot in the UK that’s been…
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That customer service sinking feeling
My wife and I are driving over to the UK next month, so I went online to the P&O Ferries website this afternoon to make a booking for the trip across the English Channel from Calais to Dover. I’ve used…