Category: Web
-
How do you define social CRM?
It started with a tweet: news from IT industry analysts Gartner as reported by TechCrunch that the social customer relationship management (CRM) market is forecast to reach over $1 billion in revenue by year-end 2012, up from approximately $625 million…
-

How people tweet in China
Whenever China is a topic of business conversation, a communication service that’s talked about is Sina Weibo. The micro-blogging service – China’s Twitter equivalent – got mainstream attention outside China last month over its use as a primary communication channel…
-
How to stay safe and secure on Facebook
Facebook has just published a handy guide to help you do all you can to stay safe and secure when you are online and using the social networking site. Available on free download, the 14-page PDF entitled "A Guide to…
-
Twitter psychology infographic: it’s about retweets
A visual feast in this nicely-imagined infographic embedded below that offers some credible tips and tricks for attracting attention and, thus, followers. Common sense, in fact. My 3-easy-steps takeaway from this: Tweet interesting things, perhaps with a dose of humour…
-
Facebook riot calls earn men four-year jail terms amid sentencing outcry
Sentences handed out in Chester as lawyers and civil rights groups express alarm about ‘disproportionate’ punishments






