Category: Workplace

  • A look at a future of the social web

    Brian Solis writes a thought-provoking post about how he sees the future of the social web, prompted by a Forrester report of the same name published in April. Forrester’s research examined what’s happening in the context of what they describe…

  • The world in 2015 according to Google

    What will the future look like in five years’ time? That’s in 2015, the year of the next-but-one Rugby World Cup (a fact) and the end of the fourth estate (a prediction). It’s also the year of some predicted cool…

  • Last chance saloon for Royal Mail and CWU

    Driving home from Lancashire on Thursday night, I passed a number of big white articulated trucks on the M6 motorway heading south. Only one had logos or signage although I’m assuming all were doing the same thing – transporting the…

  • The Twitter effect on organization culture

    One of the most oft-cited examples of how Twitter can open up effective communication channels between the customer service parts of an organization and its customers is the US entertainment and information services provider Comcast and a man known on…

  • Guidelines for using avatars in business

    Do you ever pause and think about the avatar you use online as the visual representation of you: your persona or alter ego? What it says to others about you and the organization you work for or represent? Avatars are…