Category: Business
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The Rise of the Hybrid CCO
The evolving role of the Chief Communication Officer (CCO) is taking centre stage in today’s corporate landscape. In our For Immediate Release podcast episode 424, Shel Holtz and I explore a new survey report from the Observatory on Corporate Reputation…
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Why It’s Time to End ‘Retirement’ as We Know It
The traditional concept of retirement and working age is facing a significant shift. As people live longer and pension ages rise, the idea of a fixed working age bracket is becoming increasingly irrelevant. In OECD countries, an average of 23%…
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Lessons From the CrowdStrike Crisis That Paralysed Our Digital World
Many users of Windows computers are familiar with the term ‘blue screen of death’, or BSOD. That’s what you get on your screen when the computer suddenly crashes (stops) due to an unexpected event on the PC. So the computer…
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How AI is Changing the Consulting Game
As artificial intelligence transforms the consulting industry, the traditional pricing model based on billable hours is quickly becoming obsolete. With AI cutting the time needed for many consulting tasks, clients are demanding a shift to value-based pricing. That’s the essential…
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Unmet Expectations with iContact
Updated 18 March 2024. Not long after I posted my late-January update, I learned from iContact Support that they and DHL had concluded that my package had been “lost in UK customs.” I engaged in an email discussion with iContact…