Category: Ethics
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EU cracks down on fake blogs
In 2005, the European Union published a Directive on Unfair Commercial Practices that, among other things, outlines “sharp practices” which will be prohibited throughout the EU, such as pressure selling, misleading marketing and unfair advertising. The Directive is due to…
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Reasons to be unhappy with Virgin Media
I received a letter the other day from Virgin Media telling me about a few reasons to be cheerful as a Virgin Media customer. In his introduction, Steve Stewart, managing director of customer care, says we could all do with…
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The bad taste of Virgin Atlantic
Today, British Airways was fined £270 million for colluding in a price fixing arrangement with rival airline Virgin Atlantic. This is the culmination of a sorry tale of greed and illegal practice that led to the departure of BA’s communications…
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Nails in the coffin for TV on trust
Trusting the creator or communicator of information you receive is paramount to belief in a) the source and b) the information itself. You’re more likely to accept what you see or hear when you trust the source. So when you…