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Category: Leadership

  • Leadership is about conversations

    I came upon a blog post this weekend that addressed its subject matter in a way that I found breath-taking both in its simplicity and in its clarity. 5 Qualities that Make a Good Leader in the Social Media Age…

  • Domino’s Pizza: You’ve come a long way, baby!

    One of the learning examples of how some businesses go through a baptism of fire in addressing a genuine crisis, and the role social media plays in fuelling discussion, online and offline, is the experience of Domino’s Pizza early in…

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  • Getting a grip on the lurching crisis at the BBC

    Watching events this weekend that make up the still-unfolding crisis at the BBC has been an experience of mixed emotions, ranging from bewilderment to despair to resignation (in two senses of that word). Much of that surrounds the (now ex)…

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  • Setting a standard for event infographics

    Last week, the first Global PR Summit took place in Miami, Florida. Organized by the Holmes Group (best known for its Holmes Report and the SABRE Awards), the summit was billed as “a high-level event designed for senior practitioners to…

  • Seismic generation shifts

    AdAge.com reports on an auto-industry trade event in China and who from local firms went to speak: […] Most domestic automakers sent middle-level managers to speak at the event. These people are in their 30s or early 40s, and they…