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Category: Social Business

  • FIR Interview: Andrew Grill, IBM, on Social Business

    FIR Interview: Andrew Grill, IBM, on Social Business

    The idea of an organization being a “social business” is one that’s been talked about for the past few years, and acted upon by many businesses, especially large enterprises. While social business has quickly captured imaginations with many people, the…

  • Re-imagining the retail banking experience

    Retail banking in the UK is set for a radical change in how customers use branches, and what their experiences are like, over the next five years. The Telegraph reports that some major banks are thinking about introducing “express” branches,…

  • Business metrics from SAP to get excited about

    Metrics, facts, opinion and forecasts are all part of the fabric of the online experience. Everywhere you look, you’ll see reports, surveys, infographics and much more web furniture designed to inform, entertain and often sell. Too often, though, it’s a…

  • Introducing "FIR On Strategy with Andrea Vascellari"

    By Andrea Vascellari, Host of “FIR On Strategy with Andrea Vascellari.” Every week, the For Immediate Release podcast brings us news, commentary and case studies about organizations and new emerging communication technologies – who’s doing it well and who isn’t.…

  • Talking social internal communication at #smwSMILE

    Social Media Week London starts next week, on Monday September 23. Hosted by Chinwag, the week-long event – part of the global SMW event taking place in eight cities around the world – features 245 individual events spread across London,…