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Category: Technology

  • Re-imagining the retail banking experience

    Retail banking in the UK is set for a radical change in how customers use branches, and what their experiences are like, over the next five years. The Telegraph reports that some major banks are thinking about introducing “express” branches,…

  • On a digital roll at the FT

    If you want evidence that digital and print publications can live together very nicely in the midst of continuing change and declines in circulations and advertising revenues for printed newspapers, look no further than the Financial Times. In July 2012,…

  • Curate and share stories in custom timelines on Twitter

    Hot on the heels of its stock market debut last week, Twitter launched a new feature yesterday that lets you create timelines of tweets and share that curated content across the social web. Called custom timelines, the new feature is…

  • Courage and the future of communication

    It’s interesting how the word ‘courage‘ crops up a great deal when I talk about communication. I frequently use it when considering what I believe communicators must do in organizations – the ones they work in or those of their…

  • Twitter on the launchpad #TWTR

    Today, Twitter is on the cusp of becoming a publicly-listed company with an initial equity valuation of $18 billion, according to some analysis. At 9.30am US Eastern time, 2.30pm GMT, the sound of the opening bell on the New York…