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Category: Web

  • Who do you think “owns social”?

    Next week, I’m moderating a panel discussion at The Social Customer conference in London on this very topic. Some smart people will be on that panel: Katy Howell (Managing Director, Immediate Future); Nick Sharples (Corporate Communications Consultant), Martin Hill-Wilson (Brainfood…

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  • The Economist is asking how readers like to read the publication

    I’m a subscriber and +The Economist is the only publication where I get the print version each week and also read it digitally: online on the website, via the Android app on any of my mobile devices, and listening to…

  • Good words on the Social Media MBA

    Last year, I wrote and contributed a chapter to The Social Media MBA, a collaborative book published in the UK in January 2012 and in the US in February. I heard from the book’s editor, Christer Holloman, the other day…

  • A death is announced: the printed Encyclopaedia Britannica

    A death is announced: the printed Encyclopaedia Britannica

    A milestone has been reached in the evolution of factual reference information with news that probably the most famous of all general reference works in the English language, the Encyclopaedia Britannica, will stop making the printed encyclopedia after 244 years…

  • Twitter hashtags: spam magnets

    One of the most useful engagement tools for a conference is a Twitter hashtag. This little device, where a word is connected to the hash symbol (#) – known as a pound sign in the US – is a useful…