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Category: Workplace

  • Influence rank: the shape of recruitment to come

    If your job embraces community building and engagement across the social web, does your ranking on an online influence-measurement service like Klout matter? For some companies and recruiters, it certainly does. A case in point – Salesforce.com has a job…

  • Should you trust Twitter?

    So the kerfuffle over Twitter’s suspension of journalist Guy Adams’ account has ended, with the company reinstating it and issuing an apology of sorts. Adams, the Los Angeles-based correspondent for The Independent newspaper, had been posting a series of tweets…

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  • Actionable insights from Burson-Marsteller on the Global 100 and the social web

    If you were to guess which has been the preferred social channel of the top 100 global companies in the Fortune 500 list over the past three years, you’d be spot on if you said Twitter. That’s what research by…

  • Social media hurdles that still need jumping

    A report from eMarketer summarizes how monitoring tools help companies track and follow up on what consumers are saying on social media channels, with this insightful perspective: […] According to Satmetrix, a customer service software provider, only 49% of companies…

  • The definition of management

    According to Dilbert. Love the humour, which reminds me of a workplace culture I experienced a previous life or two ago. No trust at all. Mind you, employee behaviours didn’t help. And leadership was dysfunctional, at best. All a virtuous…