Tag: crisis communication
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Perspectives on Industry Trends and Implications for Communicators
In the October monthly episode 432 of our For Immediate Release podcast, Shel and I delve into six timely and thought-provoking topics relevant to communication professionals. The topics we discussed span the evolving roles of social media platforms in crisis…
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Lessons From the CrowdStrike Crisis That Paralysed Our Digital World
Many users of Windows computers are familiar with the term ‘blue screen of death’, or BSOD. That’s what you get on your screen when the computer suddenly crashes (stops) due to an unexpected event on the PC. So the computer…
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HSBC: Crisis management is broken and there are no quick fixes
Credible and candid comments on the state of crisis management today by a man whose company went through its own crisis hell earlier this year. Reporting on a panel discussion in a summary of last month’s PR Summit 2015 in…
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FIR Interview: Melissa Agnes and Gerard Braud debate “going dark” with social media in a crisis
Social media has become a standard component of crisis communication efforts. In an August 6 blog post, crisis communications and media training consultant Gerard Braud of Braud Communications argued that there could be crisis situations in which institutions would be…