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Month: October 2009

  • Paying attention to your referrers

    I was just studying the stats from Google Analytics that display within my blog’s WordPress admin dashboard, and noticing where visitors tend to come from. This isn’t geographical so it’s not countries I’m talking about. No, it’s the referring site…

  • The Hobson and Holtz Report – Podcast #494: October 22, 2009

    Content summary: Neville’s in Manchester while Shel’s in Montreal; companies don’t seem to care that nearly 20% of the U.S. population is disabled when it comes to making their sites accessible; Dan York’s report; Media Monitoring Minute; News That Fits:…

  • The Twitter effect on organization culture

    One of the most oft-cited examples of how Twitter can open up effective communication channels between the customer service parts of an organization and its customers is the US entertainment and information services provider Comcast and a man known on…

  • Taking the word on the road this week

    Two great conferences are taking place this week and I’ll be at both of them talking about social media and public relations. Don’t Panic Guide to Social Media for Tourism. in Burnley, Lancashire, on October 22. I’m presenting on the…

  • The Hobson and Holtz Report – Podcast #493: October 19, 2009

    Content summary: Not your usual show; Shel’s in Cleveland and back from BlogWorld while Neville and Michael Netzley are unavailable; Media Monitoring Minute; a brief BlogWorld Expo roundup; News That Fits: the TSA puts on a bravura display of transparency,…